l3333 Privacy Policy — Your Data, Our Responsibility
Your personal information is stored with the highest level of security on the l3333 platform. Reading this policy will tell you what information we collect and why.
1. Introduction & Scope
l3333 ("we", "our", "platform") operates a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the l3333 website or mobile application, how that information is used, with whom it may be shared, and how you can maintain control over it.
By using our platform or creating an account, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us for further information.
2. What Information We Collect
A Registration & Identity Information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka / BDT)
B Identity Verification (KYC) Information
To ensure security and maintain responsible gaming practices, we may collect:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Documents confirming ownership of payment method
- Selfie or photo (if required)
C Financial Transaction Information
The following information is recorded during deposits and withdrawals at l3333:
- bKash, Nagad, Rocket or Upay mobile number
- Bank account details (for bank transfers)
- Transaction amount and date
- Transaction reference number
Full card or account numbers are not stored on our servers.
D Technical & Usage Information
Information collected automatically while using the platform:
- IP address and device type
- Browser version and operating system
- Login time, session duration
- Gaming history, bet details
- Cookies and local storage data
- Referral source (where you came from)
3. Purpose of Using Information
l3333 uses your information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and logging into accounts, and ensuring security. |
| Payment Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer. |
| Customer Support | Resolving your issues via live chat and email. |
| Responsible Gaming | Monitoring gaming patterns to provide assistance or limits where needed. |
| Fraud Prevention | Detecting suspicious activity and protecting the security of the platform. |
| Service Improvement | Analysing user experience to further improve the platform. |
| Marketing Communications | Informing you about bonuses and offers — only with your consent. |
| Legal Compliance | Maintaining records required to comply with applicable laws and regulations. |
4. Cookies & Tracking Technologies
The l3333 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They help keep our platform functional and improve your experience.
Essential Cookies
Essential for maintaining login sessions and security.
Analytics Cookies
Analysing usage patterns to improve service quality.
Preference Cookies
Remembers language, theme and other preferences.
Marketing Cookies
For displaying offers based on your interests.
You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect some functionality of the platform.
5. Sharing Information with Third Parties
l3333 never sells your personal information or provides it to third parties for advertising purposes. However, information may be shared with the following parties in certain specific circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay and authorised banks.
Technology Service Providers
Limited information may be shared with our trusted technology partners for server hosting, security verification and fraud prevention services. They are contractually bound to comply with our privacy standards.
Legal Obligations
Information may be shared with relevant authorities when required by court order, government directive or legal process. In such cases, l3333 will endeavour to notify you in advance wherever possible.
6. Data Security Measures
Industry-standard security technology is used to protect your information on the l3333 platform. We apply the following security measures:
- SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
- Password Hashing: Your password is never stored directly — advanced hashing algorithms are used.
- Two-Factor Authentication: The option to activate an additional security layer when accessing your account.
- Secure Servers: Our data centres are protected by physical and digital security.
- Regular Security Audits: Regular security assessments are conducted through external specialists.
- Access Controls: Only authorised staff can access the minimum necessary information.
- Data Backup: Regular encrypted backups are maintained to protect information.
While we are committed to ensuring the highest level of protection, no method on the internet is completely secure. You are therefore encouraged to use a strong password and keep your account credentials confidential.
7. Data Retention Period
l3333 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
| Type of Information | Retention Policy |
|---|---|
| Account Profile Information | For as long as the account is active and for the legally required period after it is closed. |
| Financial Transaction Records | Long-term retention in compliance with legal obligations. |
| KYC / Identity Verification Documents | For the required period after verification and after the account is closed. |
| Technical Logs & Session Data | For a limited period for security analysis. |
| Marketing Preference Data | Until you withdraw your consent. |
At the end of the designated period, information is securely deleted or anonymised.
8. Your Rights & Controls
Right to Access Information
You may request to know what information we hold about you. We will provide a summary within a reasonable timeframe.
Right to Correct Information
If any of your information is incorrect, you may request a correction. General information can also be changed directly from your profile.
Right to Delete Information
In certain circumstances you may request that your information be deleted. Some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of processing. You can unsubscribe from marketing emails at any time.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Restrict Processing
You may request that the processing of your information be temporarily restricted for specific reasons.
9. Protection of Minors
l3333 strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
An age verification process is carried out at the time of account registration. If we find that a minor has registered on our platform, that account will be immediately closed and the related information will be deleted.
If you suspect that a minor is using an account, please contact us immediately.
10. Policy Changes and Updates
l3333 may update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, legal requirements, or technological developments.
If any significant changes are made, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The new effective date will be noted on this page of the website.
If you continue using l3333 after the changes, you will be considered to have agreed to the updated policy. Therefore, it is recommended that you review this page regularly.
11. Third-Party Services and Links
We work with various game providers to display games on the l3333 platform, such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These providers may have their own privacy policies.
While playing games, certain technical data (such as session tokens and game results) may be sent to the game provider's server. This data is used solely for gaming operations and is transmitted without revealing your identity.
12. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the l3333 support team. Our dedicated team provides assistance in both Bengali and English.
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